Banorte

Business Model Canvas

Key activities

  • Redesign the bank taking into account the customer as central attention
  • Increase incomes
  • Improve the efficiency
  • Risk analysis for mitigation

Key partners

IBM, Chief Data Scientist and group of expert in mathematics

Customer relationship

  • Offering a unique and personalized customer experience
  • New interfaces with the customers
  • Smart phones for paying instead credit cards

Cost Structure

Traditional banking

Revenue streams

Traditional banking

Value proposition

  • Optimization of more than 1,000 products
  • Simplification of many redundant activities
  • Role changes and process
  • Share all customer data from any channel
  • Analytics of big data to know and to predict customer behavior

Channels

  • Branches, ATM, web portals
  • kiosks and apps